Getting Support

We're here to help you get the most out of Lumero. As a lean team, we focus on providing quality support through the right channels.

Contact Us

Email Support: [e-mail]

Our team typically responds within 24 hours during business days. For faster resolution, please include:

• Your Shopify store URL

• A brief description of the issue

• Any error messages you're seeing

Self-Help Resources

Before reaching out, check if these resources can help:

• Troubleshooting Guide - Common issues and solutions

• Installation Guide - Step-by-step setup instructions

• Configuration - Customizing your discovery experience

Feature Requests

Have an idea for improving Lumero? We'd love to hear it! Send your suggestions to [e-mail] with "Feature Request" in the subject line.

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Need immediate help? Check our troubleshooting guide first, then don't hesitate to reach out via email.