Free Trial & Pricing

Lumero offers flexible pricing plans designed to grow with your business. All plans include a 7-day free trial with full access to features.

Free Trial Details

Trial Benefits

• 7 days completely free on any plan

• Full feature access during trial period

• No setup fees or hidden costs

• Cancel anytime during trial with zero charges

Pricing Plans

Starter Plan - $19/month

Perfect for new stores getting started

Includes:

• 100 products maximum

• 5,000 requests per month

• Basic analytics dashboard

• Email support

• Mobile & desktop widgets

• Discovery chip configuration

Best for:

• New Shopify stores

• Small catalogs

• Testing Lumero's effectiveness

• Boutique and specialty shops

Professional Plan - $79/month ⭐ Most Popular

For growing stores with active customers

Includes:

• 1,000 products maximum

• 35,000 requests per month

• Priority email support

• All Starter features

Best for:

• Established stores

• Growing product catalogs

• Active customer bases

• Stores focused on conversion optimization

Business Plan - $199/month

For high-traffic stores and large catalogs

Includes:

• 5,000 products maximum

• 100,000 requests per month

• Priority support

• All Professional features

Best for:

• Large store catalogs

• High-traffic websites

• Enterprise-level operations

• Stores requiring extensive analytics

Understanding Usage Limits

Product Limits

• Products in your catalog that Lumero can search

• Only published products count toward limit

• Draft and hidden products are not included

• Automatic sync keeps count updated

Request Limits

• Customer searches and chip clicks count as requests

• Resets monthly on your billing date

• Grace period allows brief overages

What Counts as a Request

• ✅ Customer search query in widget

• ✅ Discovery chip clicks

• ✅ Product quick-view opens

• ❌ Admin dashboard usage

• ❌ Configuration changes

• ❌ Analytics viewing

Plan Recommendations

Choose Starter If:

• Less than 100 products in catalog

• New to Shopify or just launched

• Testing product discovery tools

• Budget-conscious and want to start small

Choose Professional If:

• Growing product catalog (100-1,000 products)

• Established customer base generating regular traffic

• Ready to invest in conversion improvement

Choose Business If:

• Large catalog with 1,000+ products

• High-traffic store with many daily visitors

• Need maximum requests for busy periods

Billing Information

Payment Schedule

• Monthly billing on the same date each month

• Automatic payment via your Shopify billing

• Prorated charges for mid-month plan changes

• No long-term contracts - cancel anytime

Plan Changes

• Upgrade anytime - changes take effect immediately

• Downgrade available - takes effect next billing cycle

• Prorated billing for upgrades

• No downgrade fees or penalties

Enterprise & Custom Plans

Custom Requirements

If your store needs exceed our standard plans:

Custom Options:

• Higher product limits (10,000+)

• Increased request limits (500,000+)

• Dedicated support resources

• Custom integration assistance

• White-label options

Contact for Custom Pricing

• Email: [e-mail]

• Subject: "Enterprise Pricing Request"

• Include: Current product count, expected traffic, specific needs

• Response: Custom quote within 2 business days

Frequently Asked Questions

Can I change plans anytime?

Yes! Upgrade immediately or downgrade at next billing cycle. Changes are prorated automatically.

What happens if I exceed my limits?

Products: Service continues, but you'll be prompted to upgrade Requests: Brief grace period, then service may be limited until next billing cycle or plan upgrade

Is there a setup fee?

No setup fees ever. Only pay the monthly subscription rate.

Can I cancel anytime?

Yes, cancel anytime through your dashboard or Shopify billing. No cancellation fees.

Do you offer refunds?

We do not offer refunds at this time, but you can cancel anytime.

What happens to my data if I cancel?

Data preserved for 30 days after cancellation. Configuration saved so you can reactivate easily.

How do I track my usage?

Dashboard analytics show real-time usage against your plan limits. Usage alerts notify you when approaching limits.

Getting Started

Starting Your Trial

1. Install Lumero from Shopify App Store

2. Choose your plan (all include free trial)

3. Complete setup and configuration

4. Start testing with your products

5. Monitor usage and results

Trial Success Tips

• Configure discovery chips early for better results

• Test on multiple devices (mobile, desktop, tablet)

Need Help Choosing?

Contact our team at [e-mail] with:

• Your current product count

• Estimated monthly traffic

• Specific feature needs

• Budget considerations

We'll recommend the perfect plan for your store's needs and growth goals!

Ready to transform your product discovery? Start your free trial today - no credit card required!