Configuring Discovery Chips

Discovery chips are the heart of Lumero's product discovery experience. They provide AI-powered search shortcuts that help customers find products faster through intuitive, clickable suggestions.

What are Discovery Chips?

Discovery chips appear as clickable buttons in your search widget, suggesting popular categories and filters. They work in two levels:

Primary Chips

Main product categories that represent broad areas of your catalog:

  • Electronics, Clothing, Home & Garden

  • By Price Range, By Style, By Color

  • Category-specific terms that match your products

Secondary Chips

Specific filters that appear under primary chips when selected:

  • Under $25, $25-$50, Over $100 (under price categories)

  • Mens, Womens, Kids (under clothing)

  • Living Room, Bedroom, Kitchen (under home categories)

Accessing Chip Configuration

  1. Go to Lumero Dashboard in your Shopify admin

  2. Click "Configure Chips" or navigate to Chip Admin

  3. View your current chip tree with drag-and-drop interface

Creating Primary Chips

Adding Your First Chip

  1. Click "Add new primary chip" at the bottom of the list

  2. Enter chip label (e.g., "💰 Budget-Friendly", "📱 Electronics")

  3. Press Enter or click "Add Chip" to save

Best Practices for Primary Chips

  • Keep names short (2-3 words maximum) for mobile users

  • Use emojis to make chips visually appealing

  • Think like customers - use terms they would search for

  • Start with most popular categories your customers browse

  • Limit to 6-8 primary chips to avoid overwhelming users

Example Primary Chips

💰 Budget-Friendly  
👕 Clothing
🏠 Home & Garden
🎁 Gift Ideas
📱 Electronics
🌿 Outdoor

Adding Secondary Chips

Creating Sub-Categories

  1. Find your primary chip in the chip tree

  2. Click the "+" button next to the primary chip

  3. Enter secondary chip label (e.g., "under $25", "floral prints")

  4. Save the chip

Secondary Chip Examples

Under "💰 Budget-Friendly":

  • under $15

  • $15-$30

  • $30-$50

Under "👕 Clothing":

  • mens

  • womens

  • kids

  • accessories

Under "🏠 Home & Garden":

  • living room

  • bedroom

  • kitchen

  • outdoor

Managing Your Chip Tree

Drag & Drop Reordering

  • Drag chips vertically to reorder priority

  • Most important chips should be at the top

  • Drag horizontally to nest secondary chips under different primary chips

Editing Existing Chips

  1. Click the edit icon (pencil) next to any chip

  2. Modify the label text

  3. Press Enter or click "Save" to confirm changes

Deleting Chips

  1. Click the delete icon (trash) next to the chip

  2. Confirm deletion in the popup

  3. Note: Deleting primary chips removes all secondary chips underneath

Pro Tips for Effective Chips

Use Customer Language

  • "affordable" instead of "budget"

  • "popular" instead of "trending"

  • "gifts" instead of "presents"

Seasonal Optimization

  • Update chips seasonally (e.g., "Summer Essentials", "Holiday Gifts")

  • Add temporary chips for sales events

  • Remove outdated seasonal chips

Mobile Considerations

  • Keep chip text short for mobile screens

  • Test on mobile devices to ensure readability

  • Avoid overly long secondary chip lists

Testing Your Configuration

Frontend Testing

  1. Visit your store and open the Lumero widget

  2. Click different chips to test search results

  3. Check mobile experience on various devices

Common Mistakes to Avoid

  • Too many primary chips (overwhelming for users)

  • Overly technical language (use customer-friendly terms)

  • Inconsistent naming (maintain similar style/format)

  • Forgetting mobile (test on smaller screens)

Getting Help

  • Documentation links in the chip admin interface

  • Support team at hello@lumero.app

Remember: Great discovery chips think like your customers and guide them naturally to the products they want to find!

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